Retail

Ecommerce

Service

Shopify PLus

Industry

Luxury Goods

Services

Foundational Flows

Email Marketing

Retail Integration

Industry

Luxury Goods

Services

Foundational Flows

Email Marketing

Retail Integration

Partners

Maximiillian

Maximilian approached Arcady Media to streamline communication and marketing for customers coming from various channels, including Bloomingdale's, Macy's, retail stores, and e-commerce. Together, we built a strong foundation to keep customers engaged and encourage them to continue purchasing from any channel they choose.

35%

Increase of In-Store Visits for Services

78%

Increase in Owned Revenue in the First 6 Months

47%

Increase in Online Sessions

Opportunity & Goals

Maximilian’s aggregated data left a lot of room to segment audiences and send targeted campaigns to different audiences. We achieved exactly that and more by creating 30+ segments around historical customer data.

Educating on Services

For customers who purchased products, Arcady Media directed them to the nearest retail store to guide them through the service process and explain its benefits. This strategy led to a 35% increase in in-store visits for Maximilian through email.

Reduced Sales cycles

Buying luxury goods often requires customer persuasion. By setting up automated systems to convince customers without needing a sales representative, we reduced the time to close a sale and increased overall profitability.

"We thought retail was our best channel until we doubled our online revenue in the first 60 days with Arcady Media. Our customers love our emails.”

Tiana

Marketing Director