Retail
Ecommerce
Service
Shopify PLus
Industry
Luxury Goods
Services
Foundational Flows
Email Marketing
Retail Integration
Industry
Luxury Goods
Services
Foundational Flows
Email Marketing
Retail Integration
Partners
Maximiillian
Maximilian approached Arcady Media to streamline communication and marketing for customers coming from various channels, including Bloomingdale's, Macy's, retail stores, and e-commerce. Together, we built a strong foundation to keep customers engaged and encourage them to continue purchasing from any channel they choose.
35%
Increase of In-Store Visits for Services
78%
Increase in Owned Revenue in the First 6 Months
47%
Increase in Online Sessions
Opportunity & Goals
Maximilian’s aggregated data left a lot of room to segment audiences and send targeted campaigns to different audiences. We achieved exactly that and more by creating 30+ segments around historical customer data.
Educating on Services
For customers who purchased products, Arcady Media directed them to the nearest retail store to guide them through the service process and explain its benefits. This strategy led to a 35% increase in in-store visits for Maximilian through email.
Reduced Sales cycles
Buying luxury goods often requires customer persuasion. By setting up automated systems to convince customers without needing a sales representative, we reduced the time to close a sale and increased overall profitability.
"We thought retail was our best channel until we doubled our online revenue in the first 60 days with Arcady Media. Our customers love our emails.”
Tiana
Marketing Director